Our software automatically monitor, gathers, and processes capacity releases from all North American pipes. We use a combination of artificial intelligence plus human intelligence to ensure all capacity releases are captured and published on a timely basis.

Yes, we publish capacity release bids, offers, and awards on a near real-time basis, generally within a few minutes of a shipper posting a bid or an offer via their pipeline EBB (Electronic Bulletin Board) account. Awards are published as soon as the pipelines post the results.

Yes. We work with clients using various ETRM systems. The capacity you are awarded can be auto-uploaded into your ETRM system just like an ICE trade gets auto-uploaded from the exchange into your ETRM system. You can eliminate hand-typing of trades into your ETRM system, a costly, time consuming, and error-prone process.

Yes, we guarantee 100% data accuracy. We have a team of data analysts that monitor capacity releases every day to ensure what is posted on each pipeline EBB matches the capacity release on our portal.

Yes. Our software automatically converts all pipeline capacity releases into one clean standardized format available to you via one API and on one website.

You choose your own update frequency e.g. 1 day, 1 week, 1 month, and so on. We monitor and publish our updates in real time. You can also choose a ‘push’ or ‘pull’ option. You can pull the trades at a desired frequency from our system. Or we can push the trades to your ETRM at your selected date/time frequency.

We cover over 200+ different gas pipelines including interstate, intra-state, U.S., Canadian, and mileage-based pipes for capacity release awards. You can view the full list of pipes here: https://NatGasHub.com/Pipes

Yes, our software is NAESB certified, SOC2 certified, FERC compliant, cyber risk insured, and penetration tested by independent third parties. Once your ETRM data mapping is complete, we do not have access to any other data inside your ETRM. Your data is secure.

Yes, you will have access to both at the the same price.

Yes, you can create custom rules for yourself to receive email alerts that meet your criteria. You can set email rules by pipe, locational volume, contract volume, biddable/non-biddable, shipper/releaser name, bid rate, and more. You can receive alerts for capacity release bids only, offers only, awards only, or any combo thereof. You have a 100 different fields to choose from to customize the look of your emails. You can set up company group email accounts too. Email alerts are triggered in real time as soon as the bids, offers, or awards data is received from each pipe. Create multiple email watchlists with different rules. You can edit and even share your watchlists with coworkers. You can turn the email alerts on/off with a simple on/off switch. Sign up for a our free no-obligation trial. We guarantee you’ll like it! We are the official capacity release data provider to ICE (Intercontinental Exchange). Over two-thirds of America’s gas shippers rely on our service to cherry pick capacity release deals.

Yes, you can download data from our website into an excel sheet. You can even hook up our API feed into your excel sheet to make data refreshes effortless.

Our capacity release product (gXCHANGE) is offered as a monthly subscription depending on the number of pipes you subscribe to. You can select pipes in increments of 1 to unlimited pipes. We do not charge per user. All users within your company may enjoy access. This ensures your costs stay the same as your business footprint grows. Contact us for the latest pricing subscription packages. Enjoy a free trial with 100% money back guarantee … no questions asked.

We offer a 100% money back guarantee … no questions asked. You can receive your full subscription price back even for the elapsed period of your subscription. How we can we offer this guarantee? Based on feedback from other traders. Many gas traders tell us that one or two capacity release trades alone are sufficient to recoup the annual subscription price of our product.

Free daily tech support is included for all our products for all employees of your company. You can simply call or email our call center with any data or technical questions. Our gas pros can even do a quick screen share with you to help you troubleshoot your issue quickly. Our phone # and email address are listed at the bottom of each page of our web site. For phone based support, please call 713.999.1188. For email or screen share support, please email us at GasPro@NatGasHub.com

Yes absolutely! While we already cover the majoprity of pipes in North America, if you happen to find one we don’t, we’d love to hear from you. We can typically start coverage of a new pipe within 2 weeks. Once we begin coverage, it is available to all our clients.

Not yet….but we’re working on it 🙂