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Trust Center

NatGasHub

We act as trusted advisors. We earn the trust of our clients, employees, and partners through transparency, security, compliance, privacy, and performance. We deliver the industry’s most trusted infrastructure. Any of the security controls shown below are available to our clients.

Trust Components (Controls & Policies)
SOC2 Type 2 Report
NAESB (North American Energy Standrads Board) Certification
Information Security Policy
Results of Penetration Testing by Independent Third Party
Business Continuity and Disaster Recovery Policy
Data Security Policy
AI Governance and Responsble Use of AI Policy
Software Development and Life Cycle Policy
Cyber Risk Insurance Policy
Patch Management Policy
Secure Data Destruction & Data Purging Policy
Human Resources Policy
Identity and Access Management (IAM) Policy
Incident Response and Data Breach Notification Policy
Vulnerability Management Policy
Third-Party Vendor Risk Management Policy
Encryption and Cryptographic Key Management Policy
Security Logging, Monitoring, and Audit Trail Policy
Data Privacy and Confidentiality Policy
Customer Data Segregation and Tenant Isolation Policy
Privileged Access Management Policy
Change Management and Configuration Control Policy
Cloud Infrastructure Security Policy
Network Security and Firewall Management Policy
Endpoint Security and Remote Access Policy
Data Classification and Information Handling Policy
Data Retention and Records Management Policy
Security Awareness and Employee Training Policy
Cybersecurity Risk Assessment and Risk Acceptance Policy
API Security and Third-Party Integration Policy
Customer Offboarding and Data Portability Policy
AI Agent Identity and Access Management Policy
AI Agent Credential and Secrets Management Policy
AI Agent Monitoring and Auditability Policy
AI Agent Operational Boundaries and Human Oversight Policy
AI Agent Security Testing and Threat Protection Policy
AI Agent Customer Data Isolation and Confidentiality Policy

We are an official data provider to and EDI vendor for ICE™ (Inter Continental Exchange).

More than two-thirds of the Top 300 natural gas companies in North America use our software.

Cyberrisk